CommsPliant Blog

UK regulatory updates and practical guidance on controlled, auditable customer communications.

Topic: Debt collection Clear topic

UK 5 min read 4 October 2026

When a Customer Demands a Deed of Assignment: Is Your Approved Response Ready?

CSA guidance on Deed of Assignment myths, genuine subject access requests and keeping collections responses appropriate, approved and traceable.

Approval workflowsCommunication evidenceCommunication governanceCustomer communicationsDebt collectionDeed of AssignmentSubject Access RequestVersion control