CommsPliant Blog

Practical guidance on communication governance, audit evidence and regulated customer messaging.

Topic: Debt collection Clear topic

UK 5 min read 4 October 2026

When a Customer Demands a Deed of Assignment: Is Your Approved Response Ready?

CSA guidance on Deed of Assignment myths, genuine subject access requests and keeping collections responses appropriate, approved and traceable.

Approval workflowsCommunication evidenceCommunication governanceCustomer communicationsDebt collectionDeed of AssignmentSubject Access RequestVersion control