CommsPliant Blog

UK regulatory updates and practical guidance on controlled, auditable customer communications.

Topic: FCA Clear topic

UK 5 min read 8 September 2026

When AI Sounds Regulated: The FCA’s Warning on Investor Trust

FCA research reveals misconceptions about AI financial information. What should firms check when AI helps shape customer communications?

AI governanceApproval workflowsAudit trailConsumer DutyConsumer understandingCustomer communicationsFCA