CommsPliant Blog

UK regulatory updates and practical guidance on controlled, auditable customer communications.

Topic: Enforcement Clear topic

UK 5 min read 25 October 2026

ECB vulnerability standards from January 2027: what should enforcement firms check in their letters?

Enforcement Conduct Board (ECB) vulnerability standards start in January 2027. Seven practical checks for enforcement letters, contact routes and records.

Customer communicationsDebt collectionEnforcementVulnerable customers